NorthWestern Financial Review


Upgrade Overall rating: ★★★★☆ 4.2 based on 28 reviews.
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Online Payday Personal Consumer Loans up to $5,000

Easy Application, Fast Processing, Quick Approval, Any Credit Score

Request a Loan

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Upgrade, Inc. is a US-based loan agency. Since its launch in 2017, millions of people have applied for a personal loan with this service. It specializes in unsecured personal loans ranging from $1,000 to $50,000, and it has loan terms ranging from 24 to 84 months. They promise to disburse loan in as little as one business day. Upgrade’s personal loans are a useful tool for those facing an emergency money issue. The company’s headquarters is in San Francisco, California. Their loans are available in most US states.

Company name Upgrade, Inc.
Founded 2017
Address 275 Battery Street, 23rd Floor San Francisco, CA 94111
Phone number
(844) 319-3909
upgrade site


  • Popular lender
  • Loans up to $50,000
  • Secured and joint loans
  • Flexible loans options
  • Mobile app to manage loan payments
  • Direct payment to creditors with debt consolidation loans
  • Multiple rate discounts
  • Long repayment terms on home improvement loans
  • Offers additional financial services
  • No prepayment fees
  • Good BBB rating
  • Most user reviews are positive


  • Origination fee
  • Funding times can be slow
  • Higher-than-average APRs
  • Not a direct lender
  • Not available in Washington, D.C.
  • Hidden fees possible
  • No option to choose initial payment date

Bottom line

Upgrade personal loans are a good option for borrowers looking to consolidate high-interest debt and build credit. This lender has a relaxed credit score requirement, making Upgrade loans stand out even more. However, the lender charges high origination fees and can have high APRs, so borrowers with perfect credit may find better options.

Types of loans primarily focuses on unsecured personal loans (up to $50,000) to be repaid in 36-60 months. The company also offers secured personal and auto loans, credit cards, and rewards checking accounts.

Borrowers usually take personal loans for different purposes, for example:

  • Debt consolidation
  • Business
  • Home improvement
  • Car financing
  • Mortgage
  • Major purchase

Upgrade’s personal loans are typically for consumers with good to excellent credit. Its loans are mostly unsecured, but it does offer secured loans in some cases.

Regretfully, their loans cannot be used for gambling, investing, or college expenses.

Eligibility criteria

To apply for an Upgrade personal loan, you must be:

  1. A U.S. citizen or permanent resident.
  2. Be at least 18 years old (in most states).
  3. Have a verifiable bank account in your name.
  4. Have e a valid email address and phone number.

Here are Upgrade’s minimum requirements to qualify for a personal loan. (complying with these criteria doesn’t guarantee approval.)

  • Minimum credit score: 560.
  • Minimum number of accounts on credit history: 1 account.
  • Minimum length of credit history: 2 years.
  • Minimum annual income: None.
  • Source of income: wages, income from a partner, alimony, retirement, child support, Social Security payments, etc.
  • Maximum debt-to-income ratio: 75%, including mortgage and the loan you’re applying for.

Category: Online Loans

Tags: Arizona, Arkansas, Connecticut, Georgia, Illinois, Maryland, Massachusetts, Montana, Nebraska, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Pennsylvania, South Dakota

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Upgrade Reviews

Applying was easy and quick, requirements are easy to meet, but funding is too slow …I am on day 6 from approval day 5 for funding and still NO money…customer service states i have to wait, maybe I should have applied with a different lender?!?
- Eduardo Howard

Got a personal loan with Upset to pay up some urgent medical bills! I highly recommend this lender!!
- Kenzie Hoffman

Fast and easy. It was very simple process and the loan was received after one day.
- Kade Long

It was a very easy process and great experience. I had multiple options and all my questions answered. Very happy.
- Amina Davidson

Professional service! God the loan in a timely fashion. 100% recommend.
- Ashley Patel

Very easy to apply, no troubles, and very helpful customer service.
- Maverick Waters

Simple application and fast approval. The downside is they are very slow to transfer money. They advertise up to 4 days but when you call them they tell you between 6 and 10 business days. Not recommended.
- Dylan Waters

I’ve used this website in the past had fast funding but this time it’s been 5 business days and still no money (although I was approved immediately). I’ve called into their customer service – they won’t help! Will not use Upgrade again.
- Christopher Simpson

They were very fast at processing and funding. I always choose Upgrade first.
- Easton Norris

Customer service is worst. The application process took an eternity, even after advertising a quick approval. Would give zero stars if I could.
- Taylor Thompson

Fast approval however it takes 5-6 days to get the funding. Poor communication from the lender unless you call. Customer over the phone was great!
- Bryce James

They are going to raise your interest rate. Don’t apply with Upgrade!
- Remington Allen

My experience with this service was excellent. Everything was done with convenience and speed. No hidden fees. Would recommend them without any hesitation.
- Ellie Price

I applied for Upgrade personal loan on a Friday and the funds were available to me by Monday. It was easy and fast.
- Claire Ross

Fast approval, reasonable rates and affordable payment plan. Money deposit to bank account quick.
- Hugo Norris

Applied for loan on a Thursday morning was approved Thursday night. My account was funded the next day, Friday afternoon!
- Daniela Brooks

Process is very easy and quick. Received funds the following day, as expected.
- Peter Hanson

Great service. I was approved right away and I submitted the required documents on Monday and received funds by the Wednesday.
- Benjamin Mccarty

The entire process is very easy. The loan was funded very quickly. It’s hasslefree to make payments online as well.
- Keith Fowler

They are just as advertised. Fast and reliable.
- Vincent Lindsey

This is my third time using Upgrade. They were really professional and caring online and on the phone.
- Garrett Kim

Honest, transparent, fast process, I would definitely recommend this company to all my friends and family.
- August Meyer

Easy and quick! Simple online application, immediate approval, deposited loan 2 days after approved! Love Upgrade!
- Charlie Parker

Once I was approved for the Upgrade loan, everything was processed very quickly and was able to get my car repaired the following day. I would definitely use this service again in the future…
- Ariah Stewart

Amazing customer service every time when I had questions. And it is very easy and quick to apply for loan.
- Jonathan White

This was the easiest and fastest experience with a personal loan that I have ever had! Highly recommended!
- Vanessa Patel

They helped me when no one else did. They also keep the communication going until you repay a loan!
- Winston Patterson

The process is easy, speedy & effortless! Staff are very helpful…it feels good knowing they care. Love the instant email response as well. In general, great experience!
- Annabelle Myers

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