NorthWestern Financial Review

Capital One

Capital One Overall rating: ★★☆☆☆ 2.4 based on 9 reviews.
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Online Payday Personal Consumer Loans up to $5,000

Easy Application, Fast Processing, Quick Approval, Any Credit Score

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Capital One logo

Capital One is an established financial institution that offers car loans and financing for new and used cars. The company was founded in 1994 and is currently headquartered in McLean, Virginia. It has 700+ branches across the country. Capital One is the second-largest auto finance company in the USA. Unfortunately, car loan services are not available in two states: Alaska or Hawaii. The company has an average customer service reputation, but it is BBB accredited and holds an A rating from this organization.

Company name Capital One
Founded 1994
Address PO Box 71083 / Charlotte, NC 28272-1083
Phone number
Email  No
capital one site


  • Direct lender
  • Prequalification
  • Fast funding
  • Personalized financing options
  • Charges no origination fee
  • Borrowers can choose loan payment due date
  • Low minimum credit requirements
  • Perfect credit not required
  • Mobile app
  • BBB accredited


  • Auto loans only
  • Limited to cars from approved dealerships
  • Does not offer rate discounts for automatic payment
  • Two applications required
  • Not available in Alaska or Hawaii
  • Too many complaints
  • Minimal information about rates or fees until you apply

Bottom line

Capital One is a good choice if you want to check your approval odds and loan rates before formally applying for a car loan. With this company, you can compare the loan rates you receive to estimates from other companies to determine if you’re getting the best deal.

It’s also a suitable option if you prefer online experience. Capital One gives the option to search for cars in your area by the year, make and model and check out current rates and monthly payments without hurting your credit.

But if you enjoy the process of going to the dealership in person or have a specific dealer that you want to to business with, you’d choose another lender.

Types of loans

Capital One offers auto loans for new and used car purchases at 12,000+ participating dealerships. They also provide refinancing on current car loans.

Auto loans can be applied for individually or jointly. A joint application can be a good idea for those with bad credit scores. A co-signer with perfect credit may even help you get a lower interest rate. Auto loan amounts range anywhere from $7,500 to $50,000.

Eligibility criteria

To get an auto loan with Capital One, you must usually meet the following criteria:

  1. Be at least 18;
  2. U.S. citizen;
  3. Copy of your current driver’s license.
  4. Proof of residence, such as a recent utility bill, bank statements, insurance billing statements or current lease agreement.
  5. Proof of income, such as your most recent pay stub, recent personal bank statementsm, etc.

Category: Online Loans

Tags: Alabama, California, Delaware, Florida, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, North Dakota, Ohio, Oklahoma, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, Wyoming

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Capital One Reviews

Don’t do work with this lender if you want to get a car. Had an awful experience. Never recommend to anyone. Capital This company is a joke. NEVER AGAIN!
- Holly Barksdale

Their APR is ridiculous!! Very unhappy with Capital One and I will never do business with them again in the future.
- Edward Taylor

I’ve never missed a payment. Shit happens and they will not meet you halfway. Stay away from them. They won’t even do a 1 month extension!!”
- Stephanie Weedman

This company got me financed for Audi A6. My credit score is 492… I did have a nice down payment but still surprised. So happy!
- Marcos Keeler

Capital One makes it so easy with automatic payments. The website is available 24/7 and I really never had to speak to a representative in person. That’s conveneint. Effortless and fast!
- William Cole

I have been a loyal customer for 6 years and I also have a very good credit score. For no reason they offered 10% interest on an auto loan. I have had my previous auto loan with this lender and was paying about 4%. Now I financed a used car and am paying 10%. Ridiculous!! Go somewhere else!
- Roberto Macdougall

This lender prequalifies everyone but when it is time to prove your income they like to select. Gor rejected although I met all borrower requirements! Look elsewhere. I would not recommend this company.
- Betty Pryor

My car was stolen. I spoke to Capital One about it and all they said is “We are sorry, keep us updated,” I asked if my payments could be delayed until the situation is resolved?” The manager told me that NO I’m still responsible for payments even though my car is stolen!!! Worst customer service!!
- Stacey Littles

Capital One is great at working with clients that have bad credit. I will definitely use them again for future purchases and probably for credit cards. Also, I would recommend them to family and friends.
- Elissa Noble

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